Return and Refund Policy

Thank you for choosing Family Alert. Please read our Return and Refund Policy carefully. Family Alert application and website is handled by the company Safesol IOT. 

1. Return and Refund Policy:

1.1 Family Alert is a service-oriented application focused on providing emergency alert services and related features. As such, we do not offer returns or refunds for the services provided through our application.

2. Service Nature:

2.1 Our services, including the ability to send emergency alerts and share real-time location information, are designed to offer immediate assistance during critical situations.

2.2 Due to the nature of our service and the instantaneous delivery of alerts, once an alert is initiated, it cannot be reversed or cancelled.

3. No Subscription Refunds:

3.1 In the case of subscription-based services, we do not provide refunds for the remaining subscription period if the user chooses to terminate the service before the end of the subscribed period.

4. Contact Information:

4.1 If you have any questions or concerns about our Return and Refund Policy, please contact us at familyalert@gmail.com.

5. Changes to Policy:

5.1 Safesol IOT, reserves the right to modify this Return and Refund Policy at any time. Users will be notified of significant changes.

By using the Family Alert application, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.