The app allows users to create customizable groups, such as family, friends, or coworkers. In emergencies, you or savior can send instant alerts, share your real-time GPS location, and enable in-app communication with designated groups. The app is designed to act as a bridge between users and their emergency contacts.

Family Alert is available on:

• Google Play Store for Android devices.
• Apple App Store for iOS devices.

Simply download the app, complete the registration, and start using its features.

• Emergency Group Alerts: Notify selected groups during emergencies.
• GPS Location Sharing: Share your live location with others.
• Vehicle Safety QR Codes: Place QR codes on vehicles for emergency identification and help.
• In-App Communication: Use chat or call functions to stay connected.
• Customizable Alert Groups: Create multiple groups for different purposes.

We prioritize user privacy and employ end-to-end encryption to ensure that all shared data, including your location and messages, is secure. No data is shared with third parties without your consent.

You can attach the provided QR codes to your two-wheeler, four-wheeler, or commercial vehicle. In emergencies, anyone (Savior) can scan the code to access necessary details, facilitating faster identification and assistance.

Family Alert offers:

• Yearly Plans for flexible, short-term use. Plans are available for personal, two-wheeler, four-wheeler, and commercial categories.

If you forget your login details:

• Use the “Forgot Password” feature on the app login screen.
• Follow the prompts to reset your password via email or mobile number.

You can reach out to our support team through:

• The “Contact Us” section of the app.
• The support email or phone number provided on our website.

We are dedicated to resolving any issues promptly.

Yes, the app offers features tailored for commercial vehicles. QR codes and tracking functionalities can be utilized to enhance safety and ensure quick response in emergencies.

Features, like GPS location sharing and real-time communication, require an internet connection. Hence, the internet connection is necessary.

Yes, the app is ideal for elderly care. Users can set up emergency alerts for caregivers and family members, ensuring quick response during health or safety emergencies.

Yes, you can add personalized details like emergency contacts and vehicle information when setting up the QR code.

Absolutely! Parents can use the app to track their children’s location, set up alerts, and ensure safety during commutes or outings.

If a recipient doesn’t respond, the app allows alerts to be escalated to secondary contacts, ensuring someone is notified. Also, it can be notified via SMS alerts and sharing location.

Currently, Family Alert is available in English Language. Additional language support is being developed to ensure wider accessibility.

• Download the app.
• Register using your mobile number or email.
• Create or join alert groups.
• Set up your profile and emergency contacts.

Yes, businesses can use Family Alert for employee safety during travel or on-site tasks. It’s useful across all industries and companies where employees are working and commuting on daily basis.

We accept multiple payment methods, including credit/debit cards, net banking, UPI, and digital wallets like Google Pay and Paytm.

The prices displayed for our plans are inclusive of all applicable taxes. No hidden charges are added during checkout.

Subscriptions can be renewed directly through the app. You’ll receive reminders before your plan expires to ensure uninterrupted service.

Absolutely. We use secure payment gateways and encryption protocols to ensure your payment details are safe.

Yes, you can cancel your subscription from the app or website. However, cancellations apply only to future renewals; no refunds are issued for the current billing cycle.